Ibadan Urban Flood Management Project (IUFMP)

Privacy Policies

IUFMP GRM PRIVACY POLICY


Sept. 12, 2022.

Everyone knows that you care about how information is been shared, and we adhere that we will do so carefully and very sensibly. This Privacy Notice describes how IUFMP App and its affiliates collect and process your personal information through the IUFMP websites, apps, services and that reference this Privacy Notice. By using IUFMP App, you are consenting to the practices described in this Privacy Notice.

WHAT YOU SHOULD KNOW ABOUT

1. What Personal Information About Customers Does IUFMP Collect?

2. What Purposes Does IUFMP App Use Your Personal Information for?

3. What About Cookies and Other Identifiers?

4. Does IUFMP Share Your Personal Information?

5. How Secure Is this Information About Me?

6. What Information Can I Access?

7. Are Children Allowed to Use IUFMP Apps?

8. Conditions of Use, Notices and Revisions

9. Examples of Information Collected In the IUFMP Apps

What Personal Information About Customers Does IUFMP App Collect?

IUFMP App collect your personal information in order to supply and continually improve in our services

These are the types of personal information we acculate.

What Purposes Does IUFMP App Use Your Personal Information for?

Firstly, Information You Give Us: IUFMP receive and gather relevant informations you provide in the platform. Moreover, you can alternatively decide not to provide the necessary information, in doing that you are likely not to take advantage of the IUFMP services.

What About Cookies and Other Identifiers?

IUFMP automatically collect and store certain types of information about the use of our Services, including information about your interaction with the content and services available through the IUFMP platform. Like many websites, we use "cookies" and other unique identifiers, and we obtain certain types of information when your web browser or device accesses IUFMP Services and other content served by or on behalf of IUFMP on other websites.

Does IUFMP Share Your Personal Information?

Information about our customers is an important part of our business, and we are not in the business of selling out our customers personal information to others.

In the case of sharing customers personal information, it will be in our IUFMP App. When we receive information about you, such as updated complaint and we address information from our carriers, which we use to correct our records and attend to your complaints more easily.

We use your personal information to operate, provide, develop, and improve the services that we offer our customers. And we also use your personal information to take and treat your compliant effectively. We provide, troubleshoot, and improve IUFMP Services. When provided useful, analyse performance, we use the usability and effectiveness on the IUFMP Services.

Comply with legal obligations. In certain cases, IUFMP collect and use your personal information to comply with laws. We use our platform to Communicate with you effectively via different channels (e.g., by phone, email, WhatsApp chat).

How Secure Is Information About Me?

The IUFMP App is a designed system with your Security in place. We work to protect the security of your personal information during transmission by using encryption protocols and software. We tend to maintain physical, electronic, and procedural safeguards in connection with the storage, and disclosure of customer personal information. Our security procedures mean that we may ask to verify your identity before we disclose personal information to you. Our devices offer security features to protect them against unauthorised access and loss of data. You can control these features and configure them based on your needs. It is important for you to protect it against unauthorised access to your password and to your computers, devices, and applications. We recommend using a unique password for your IUFMP App account that is not used for other online accounts. Be sure to sign off when finished using a shared computer.

What Information Can I Access?

You can access your information, including your name, address, complaint options, profile information section of the website and mobile app.

Are Children Allowed to Use IUFMP Services?

IUFMP does not apply to kids, If you are under 18, you can use IUFMP Services only with the involvement of a parent or guardian. We do not knowingly collect personal information from children under the age of 13 without the consent of the child's parent or guardian.

Conditions of Use, Notices, and Revisions

If you choose to use IUFMP Services, your use and any dispute over privacy is subject to this Notice and our Conditions of Use. If you have any concern about privacy at IUFMP, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice will change also. You should check our websites frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

You provide information to us when you:

You provide information in Your Account (and you might have more than one if you have used more than one email address or mobile number when creating an account with us) or Your Profile ;

You can communicate with us by email, chat via WhatsApp or otherwise; and complete a questionnaire, a support ticket, or a complaint form, as a result of those actions, you might supply us with such information as: identifying information such as your name, address, and phone numbers; your age; your location information;

Examples of the information we collect and analyse include: login, email address, and password; compliant information.

We may also use device identifiers, cookies, and other technologies on devices, applications, and our web pages to collect browsing, usage, or other technical information.

Examples of information you can access through IUFMP Services include:

Status of recent complaints, personally identifiable information (including name, email, password, and address book);

Legal Policies

IUFMP APP TERMS & CONDITIONS FOR SPONSORED CONTENT

Conditions of Use

IUFMP Privacy Notice

Create complaint ticket

Track your complaints

Account Settings

Change email or password

Document